Community HealthChoices: PO Box 106042, For licensing questions, producer of record changes: 1-877-563-0292 Individual Sales: Interested in volunteering in your community? OCN is not an affiliate of UPMC. Pay Your Health Plan Bill Financial Help While You're in the Hospital Additional Resources Applying for Financial Assistance Billing and Collections Policy (PDF) Financial Assistance Application Form (PDF) Financial Assistance Process Policy (PDF) Medicare Provider Utilization and Payment Data Payment Options and Support (PDF) 800-533-8762. Learn About Our Customer Service Access to Top-Ranked Care Looking for a doctor or care facility? Manage the nuts and bolts of your plan from right here, or log in to your personalized member portal. Phone: 1-844-833-0523 TTY: 711 Hours: 24 hours a day, seven days a week By Mail and Email. You can also visit the Contact UPMC page or call 412-647-8762 (UPMC) or 1-800-533-8762 (UPMC). To sign up for MyUPMC, visit MyUPMC.com or download the MyUPMC app in the App Store for iOS or on Google Play for Android. You have access to great benefits because you are a member of UPMC for Life. Learn about your member benefits and resources. A Health Care Concierge will provide personal service when and where you need it, at no cost to you. Saturday: 8 a.m. to 3 p.m. 1-866-406-8762 Health Plan Basics; Self-Service Resources; Women's Health; Wellness; Digital Tools; Spending Accounts; Visit . The portal for UPMC patients in Central Pa. If you need technical assistance, contact Web Support at 1-800-937-0438. Department: Sterile Processing HBG. (choose PO Box from list below) The Center can help you with the following things: To talk to one of our specialists, please call or e-mail us. 1-888-383-UPMC (8762), 100 State St. 18): Monday through Friday 9 a.m. to 5 p.m. Call and make an appointment for a visit soon after you become a member. Medicaid and Medical Assistance Plans | UPMC for You Location: 12500 Willowbrook Rd, Cumberland, MD. UPMC Health Plan is committed to helping all members, including those in the transgender community, fully understand their benefits, access services, and live their healthiest life. Want to learn more about your network? And there is no cost for UPMCfor Youmembers. Pennsylvania Medicaid and Medicare Insurance | Highmark Wholecare Fax: 412-454-8225, UPMC Health Plan Hours (Feb. 19 and on): Monday through Friday 9 a.m. to 8 p.m., Saturday 9 a.m. to 7 p.m., Sunday 11 a.m. to 6 p.m.Get directions to the UPMC Health Plan Neighborhood Center. UPMC Dental Advantage: PO Box 1600 Financial Assistance We offer a program called UPMC Financial . 600 Grant Street Phone:1-844-833-0523TTY:711Hours:24 hours a day, seven days a week, UPMC Health PlanAttn: UPMC Community HealthChoicesU.S. UPMC for Life members have the opportunity through the new UPMC Champions for Life program. Whether you are seeking general health advice or information regarding a specific medical issue or just need quick assistance, the UPMC MyHealth 24/7 Nurse Line has registered nurses to provide prompt and efficient service. The BH-MCO can help you find providers that treat mental health and substance use disorders. UPMC Lititz | Lititz, PA APPLY NOW. New Users Can Get Help Choosing the Right Patient Portal Where To Go For Care Primary Care Doctor Allergies and mild asthma* Contact the Office of Ethics, Compliance and Audit Services page. Interested . Steel Tower, 10th Floor600 Grant StreetPittsburgh, PA 15219Email:chc@upmc.edu, UPMC CHC Participants1-844-833-0523TTY: 711Hours: 24 hours a day, seven days a week, UPMC CHC Prospective Participants1-844-833-0523TTY: 711Hours: 24 hours a day, seven days a week. Current Members: 1-844-220-4785 UPMC for Life offers a variety of programs and resources to help you maintain your best health. 10 a.m. to 9 p.m. Sun. Contact us using our online form. You can ask for a specialist to be your PCP. A large network of more than 30,000 providers. UPMC Health Plan Marketplace information: Information on our other individual and family plans: Shop for a plan the way you choose. You do not need a referral from your primary care provider (PCP) to get behavioral health services, but your PCP will work with your BH-MCO and behavioral health provider(s) to help you get the care that best meets your needs. Give them a call and youll see why. Salary Range: $ 16.02-24.18 USD. UPMC is looking to hire a full-time Home Care Aide for East Pittsburgh and the surrounding area. For questions about COVID-19 (coronavirus) or COVID-19 vaccines, please visit UPMC.com/covid19or our Frequently Asked Questions page. Member Resources | UPMC for You Select MyUPMC to access your UPMC health information. 600 Grant Street Pharmacy Department: 1-800-396-4139, Utilization Management Information: 412-454-2070 Get answers to benefit questions and explain how your health plan works. We can tell you everything you need to know! Help is available Monday, Tuesday, Thursday, and Friday from 7 a.m. to 7 p.m.; Wednesday from 7 a.m. to 8 p.m.; and Saturday from 8 a.m. to 3 p.m. Billing & Insurance | UPMC in central Pa. 200 Lothrop St. Sales solicitations will not be accepted. 1-888-383-8762 Our staff is available to assist you Monday, Tuesday, Thursday, and Friday from 7 a.m. to 7 p.m.; Wednesday from 7 a.m. to 8 p.m.; and Saturday from 8 a.m. to 3 p.m. Health Care Concierge Services 1-800-286-4242 TTY: 711 Fax: 412-454-7520 * With this service, you can do an e-visit with a UPMC provider straight from your computer, tablet, or phone. To help protect your privacy, please do not include personal information in your message, such as your Social Security number or date of birth. Pittsburgh, PA 15219, Network Development Pittsburgh, PA 15213 After the COVID-19 emergency declaration, UPMC AnywhereCare virtual visits are not covered services when UPMC for You members are traveling outside of Pennsylvania. Less serious conditions get taken care of before they become more serious. Nurses cannot answer plan or benefit questions. Hours (all times are EST): Monday through Friday: 7 a.m. to 7 p.m. Saturday: 8 a.m. to 3 p.m. Interactive Voice Response: 1-866-406-8762 24 hours a day/7 days a week Group and Individual Sales Phone: 1-877-563-0292 Hours: 8 a.m. to 5 p.m. EST, Monday through Friday Contact Us by Mail UPMC Health Plan Attn: Commercial Plans U.S. Steel Tower Patients of UPMC Cole should select the UPMC Cole Connect Patient Portal. The portal for UPMC Cole patients receiving inpatient care. Valet and 2. Patient Services Representative (Customer Service) - UPMC Help is available 24/7 across the United States. That is why there are standards for appointments at the providers office. Google Play, UPMC Health Plan To learn more, visit healthwise.org. TTY: 711. TTY: 711. Behavioral health services include both mental health and substance use disorder services. Please call the Member Services number on your member ID card for nonclinical inquiries. Find out more about Customer Service Representative salaries and benefits at UPMC. You should give your PCP as much information as possible about your health. If you are located outside of Pennsylvania at the time of service, you may select the standard UPMC AnywhereCare module and you will receive care from a provider employed or contracted by Online Care Network II P.C. 10 a.m. to 8 p.m., Sun. Contact Us | UPMC The portal for all UPMC patients EXCEPT those in Central Pa. AnywhereCare - UPMC AnywhereCare 24 hours a day/7 days a week, Phone: 1-877-563-0292 Behavioral Health | Children's Hospital Pittsburgh Customer Service Representative professionals rate their compensation and benefits at UPMC with 2.9 out of 5 stars based on 26 anonymously submitted employee reviews. 10 a.m. to 8 p.m., Fri.-Sat. PDF UPMC for You (Medical Assistance) UPMC for You - UPMC Health Plan Patients of UPMC Cole should select the UPMC Cole Connect Patient Portal. Pittsburgh, PA 15203. Contact Us With Questions About Your Hospital Bill - UPMC This form is for general consumer information purposes only, not medical advice. APPLY NOW. *UPMC for You members located in Pennsylvania at the time of service will have a virtual visit with a UPMC-employed provider, subject to availability and discretion of the provider. UPMC Customer Service Reviews, Complaints, Customer Service - Revdex.com Pennsylvania Community Roots. Contact | UPMC for Life - UPMC Health Plan Start the process of becoming a UPMC Health Plan producer or log in to your existing Producer OnLine account. 11 a.m. to 6 p.m.Get directions to South Hills Village, The Mall at Robinson: 100 Robinson Centre Drive, Pittsburgh, PA 15205Hours: Mon.-Sat. Visit the Hospitals section to learn more about a specific UPMC facility. What's Covered with UPMC for You | UPMC for You - UPMC Medicaid and Outstanding Customer Service Our Health Care Concierge team works hard to make things easy for you when you have questions or concerns. You can also visit the Contact UPMCpage or call 412-647-8762 (UPMC) or 1-800-533-8762 (UPMC). Schedule important preventive care appointments. Patients of UPMC Cole should select the UPMC Cole Connect Patient Portal. If you are admitted to a hospital that does not accept UPMCfor Youmembers, you may be moved to a UPMCfor Youparticipating hospital. If you can't log in, contact Sales Support at 1-855-862-6515. Members must be located in one of those states when calling the UPMC MyHealth 24/7 Nurse Line. For questions about your UPMC Health Plan bill, please contact Member Services at 1-888-876-2756 or TTY 711. Your PCP refers you to specialists you need and keeps track of the care you get by all of your providers. 1-877-563-0292 Medicaid: PO Box 2995 Peace of mind that youre always covered when symptoms arise. TTY: 711, Group Sales: Copayments may apply for some members 18 years old and older. 412-647-8762 We proudly have: More than 400,000 members. TTY: 711, Group Sales: UPMCfor Youwants to be sure you are getting health care when you need it. Business Outlook. 10 a.m. to 8 p.m., Sun. Pay less for medical coverage with medical plan options that cost UPMC employees $2,200 less per year than employees of other health care systems. Capital City Mall: 3506 Capital City Mall Drive, Camp Hill, PA 17011Hours: Mon.-Sat. Respiratory . Salary Range: $ 24.21-36.3 USD. 200 Lothrop Street Learn the basics of how health insurance worksand how UPMC Health Plan's individual and family plans works for you. For information about UPMC's insurance services, please visit the UPMC Health Plan website. **UPMC Childrens AnywhereCare is available only to patients who are in Pennsylvania. Learn about the convenient ways to. Individual Sales: Health insurance for employees could pay more for employees and the pay could be a little higher. 1-814-262-8441, UPMC Health Plan We are here to help with your billing questions and concerns. 11 a.m. to 6 p.m.Get directions to Ross Park Mall, South Hills Village: 301 South Hills Village, Bethel Park, PA 15241Hours: Mon.-Thurs. If you have symptoms that are flu-like, including fever, cough, and shortness of breath, you may call your doctor or start a UPMC AnywhereCare virtual visit. Were here for you. They can check to see if a prescription will be covered under your plan, or recommend the nearest health facilities in your network. TTY: 711, Current Clients: The portal for UPMC patients in Central Pa. Just click to connect. UPMC If you cant log in, contact Producer Support at 855-306-8276. 11 a.m. to 6 p.m.Get directions to The Mall at Robinson, UPMC Health Plan Neighborhood Center The Village at Eastside 6401 Penn Ave., Pittsburgh, PA 15206Hours (Jan.Feb. Your health care needs determine the kinds of visits you need and how soon providers should see you. 10 a.m. to 9 p.m., Sun. UPMC Dental Advantage: 1-877-648-9609, Provider Appeals: 11 a.m. to 6 p.m. Get directions to Capital City Mall Logan Valley Mall: 5580 Goods Lane, Altoona, PA 16602 Prospective Clients: UPMC Health Plan offers personal assistance options at our UPMC Health Plan Connect Centers. Manage appointments, communicate with your doctor, pay bills, renew prescriptions, and view your medical records and lab results with MyUPMC. This position will work daylight hours Monday through Friday, with occasional evening shifts. Healthy employees are happier, more productive, and have fewer absences. Email: @Indvproducersupport (Service Account) Your plan includes online health tools, award-winning customer service, health and wellness programs, travel coverage, and many more benefits and services. We're available Monday through Friday, 8 a.m. to 4 p.m. You can schedule an appointment for help by calling 1-800-371-8359 option 4. 1-877-563-0292 600 Grant Street Monday through Friday: 7 a.m. to 7 p.m. Call the UPMC Customer Service Department at 1-844-591-5949 to speak to one of our specialists. Keep your current UPMCfor YouID card until you get your new one. 412-647-8762 A Health Care Concierge can explain all of this and more to you in just one phone call. If you need assistance, please call our Help Desk at 1-800-937-0438. 1-800-937-0745 Get a step-by-step understanding of how to renew you Medical Assistance coverage. Pittsburgh, PA 15219. We understand that you sometimes need to talk to someone face-to-face. Hours: Health Care Concierge Services1-800-286-4242(TTY: 711), Prospective Members1-888-424-2972(TTY: 711). UPMC Portals; UPMC Bath Kits; UPMC Pulse Ox; Contact Us. We are happy to be an important part of your overall health care plan. U.S. Steel Tower 2023 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences, Supplemental content provided by Healthwise, Incorporated. If you have a UPMC patient portal account, you can pay your hospital bill on your portal's website. Beginning July 16, 2022, dialing 988 will route calls to the National Suicide Prevention Lifeline. 2 Hot Metal Street For all questions and inquiries, please contact us and let us know how we can help you. Contact the Patient Financial Services Center, Email Address: PatientFinancialServicesCenter@upmc.edu, Address: Richland Plaza Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Pittsburgh, PA 15213 Williamsport, PA 17701. noon to 6 p.m.Get directions to Monroeville Mall, Ross Park Mall: 1000 Ross Park Mall Drive, Pittsburgh, PA 15237Hours: Mon.-Thurs. 10 a.m. to 9 p.m., Sun. During the COVID-19 emergency declaration, UPMC for You members located outside of Pennsylvania will receive service from OCN. TTY: 711, Group Sales: Visit the UPMC International section for information and contacts. You may also pick a certified registered nurse practitioner (CRNP) as a PCP. Coordinates the daily operations of the department functions and assures instrument and equipment processing including; cleaning and decontamination, assembly, packaging, sterilization, and . Enrollment specialists can help you pick your first PCP with UPMC for You. Providers are not available to treat members who are in Puerto Rico. Department: 55070 ZCMS1 SV Family Medicine Ctr. Award-Winning Customer Service | UPMC Health Plan 200 Lothrop Street Your plan includes online health tools, award-winning customer service, health and wellness programs, travel coverage, and many more benefits and services. Resources for Alcohol and Drug Problems and Addiction, ONC 21st Century Cures Act Member Resource Center, Use secure messaging and live chat in the free. If this is an urgent medical matter, please call 911 or go to the nearest ER for treatment. 11 a.m. to 6 p.m.Get directions to South Hills Village, The Mall at Robinson: 100 Robinson Centre Drive, Pittsburgh, PA 15205Hours: Mon.-Sat. 412-647-8762 1-800-533-8762 For a medical emergency, call 911 or go to the nearest emergency department. Health Care Concierge | UPMC Health Plan - UPMC MyHealth Matters The portal for UPMC patients in Central Pa. Our Health Care Concierge team is available to assist you Monday, Tuesday, Thursday, Friday from 7 a.m. to 7 p.m., Wednesday from 7 a.m. to 8 p.m., and Saturday from 8 a.m. to 3 p.m. Fax (724) 850-6996. Home Care Aide (East Pittsburgh and surrounding area) - UPMC U.S. Steel Tower UPMC CHC Participants. UPMC's Patient Financial Services Center can help you with your financial needs. Achieve your personal and professional goals with tuition assistance programs for you and your dependents, tuition discounts, student loan assistance, and more. 10 a.m. to 7 p.m., Sun. Contact Center Specialist I - UPMC 11 a.m. to 8 p.m., Sun. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. 10 a.m. to 8 p.m., Fri.-Sat. Department: Cancer Center. If you forgot your User ID or need assistance, please call our Help Desk at 1-800-937-0438. TTY: 711. For immediate help with a mental health crisis, call 988 for the Suicide & Crisis Lifeline. Please visit the Department of Human Services website for additional references. TTY: 711. Learn How to Enroll How to Renew my Coverage Renewing your UPMC for You coverage is easy and we're here to help. Read about the UPMC MyHealth 24/7 Nurse Line, where you can call and get medical support when your doctor is unavailable. Your health information, right at your fingertips. 11 a.m. to 6 p.m.Get directions to Ross Park Mall, South Hills Village: 301 South Hills Village, Bethel Park, PA 15241Hours: Mon.-Thurs. Start the process of becoming a UPMC Health Plan producer or log in to your existing Producer OnLine account. MyUPMC: Connect to Your UPMC Care Online Phone: 1-844-833-0523 TTY: 711 Hours: 24 hours a day, seven days a week UPMC CHC Prospective Participants. Electronic Data Interchange Questions: 1-888-876-2756 10 a.m. to 9 p.m., Sun. Our Health Care Concierge team is available to assist you Monday, Tuesday, Thursday, Friday from 7 a.m. to 7 p.m., Wednesday from 7 a.m. to 8 p.m., and Saturday from 8 a.m. to 3 p.m. You are about to leave the UPMC site, please confirm. Supervisor Ctrl Sterile Processing (HBG) - UPMC Please call UPMC Patient Financial Services Center or UPMC Customer Service or visit our Paying My Bill site to learn more about the services we offer, such as payment plans, price estimates, and Financial Assistance. We know that working in our communities helps us offer whole care to our neighbors. 1-888-383-8762 The hospital will conduct more examinations and treatments to stabilize your medical condition. OCN is not an affiliate of UPMC. Just click to connect. UPMC Health Plan | Affordable Health Care for Individuals & Families This position is Monday- Friday 8:00 am - 4:30 pm with on-call and weekend rotations. It is important that you get to know your PCP. Our Health Care Concierge team is available to assist you Monday, Tuesday, Thursday, Friday from 7 a.m. to 7 p.m., Wednesday from 7 a.m. to 8 p.m., and Saturday from 8 a.m. to 3 p.m. You are about to leave the UPMC site, please confirm. PCPs and obstetrician-gynecologists (ob-gyns) must have at least 20 office hours per week. Select MyUPMC to access your UPMC health information. You can call your BH-MCO toll-free 24 hours a day, 7 days a week. Just click to connect. Financial Assistance at the time of service or billing. Access to Care | UPMC for You - UPMC Medicaid and Medical Assistance Plans If you need assistance, please call our Help Desk at 1-800-937-0438. Saturday: 8 a.m. to 3 p.m. EST, Capital City Mall: 3506 Capital City Mall Dr., Camp Hill, PA 17011Hours: Mon.-Thurs. Patients of UPMC Cole should select the UPMC Cole Connect Patient Portal. UPMC Reviews: What Is It Like to Work At UPMC? | Glassdoor The current Lifeline phone number (1-800-273-8255) will always remain available to people in emotional distress or suicidal crisis, even after 988 is launched nationally. We will respond within 24 business hours. 1500 Highlands Dr. Lititz, PA 17543 717-625-5000 View the UPMC Lititz Campus Map (PDF) View a 1st floor map (PDF) View our community locations, directions, and parking information. producerrelations@upmc.edu, For password resets and general inquiries: 600 Grant Street UPMC Children's Hospital of Pittsburgh One Children's Hospital Drive 4401 Penn Ave. Pittsburgh, PA 15224 If you need assistance, please call our Help Desk at 1-800-937-0438. 11 a.m. to 6 p.m.Get directions to Capital City Mall, Logan Valley Mall: 5580 Goods Lane, Altoona, PA 16602Hours: Mon.-Sat. If you have a question about your bill, your payment options, or applying for or receiving financial assistance, you should contact us. A CRNP works under the direction of a doctor and can do many of the same things a doctor can do such as prescribing medicine and diagnosing illnesses. Important Documents Authorization to Release Substance Use Health Information Form (PDF) Authorization to Release Physical or Behavioral Health Information Form (PDF) Member Rights and Responsibilities (PDF) Notice of Privacy Practices (PDF) Out-of-Network Care Claim Form (PDF) Personal Representative Designation Form (PDF) This information is not a complete description of benefits. And there is no cost for UPMC . Healthy employees are happier, more productive, and have fewer absences. 10 a.m. to 9 p.m., Sun. How to Enroll Eligible individuals must contact PA Enrollment Services to enroll in UPMC for You Medical Assistance plans. Some doctors have other medical professionals who may see you and provide care and treatment under the supervision of your PCP. 10 a.m. to 9 p.m., Sun. UPMC Careers U.S. Steel Tower TTY: 711 sign up and select the portal most relevant to you, Financial Assistance Application Form (PDF), Financial Assistance Process Policy (PDF), Medicare Provider Utilization and Payment Data, Plain Language Summary of Financial Assistance Policy (PDF), Review of Hospital Charge Description Master (CDM) Files (PDF), Sign in to UPMC Cole Connect Patient Portal, Apply for governmental assistance, like Medical Assistance (MA) programs, Review the Financial Assistance program and whether or not you may qualify, Pay for urgent, medically necessary services for those who do not have insurance or are underinsured, To set upa payment plan for an outstanding balance, To make a payment or talk about yourpayment options, Help you fill out Medical Assistance application, Help you figure out next steps if you do not meet Financial Assistance criteria.
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