How do you order/process stat labs during downtime? In Epic, an encounter is defined as a clinical contact with a patient. Downtime is estimated to last 90minutes + data recovery. Despite the benefits of EHRs, their widespread adoption has also introduced potential new safety issues. 4. Save your file. WebKey Messages for Epic downtime: Starting at 11:59 p.m., Saturday, March 25, there will be an Epic downtime as we take our first upgrade. oqOc\eW? Admit Orders should be entered once the system is up. Weak or missing processes. endobj A clinical information system (CIS) can suffer performance degradation, or even a complete "downtime", affecting one or more of its critical functions. VP(DP4-F{&' G=N!eN3'arX1Pd29SZV/P!dz)(zx;Z=R+2{|`%g+`(HfFyZceWe\^Mu3X3VCpq}q6|}ldq9`5j0gx65_",_>T$Df\>It\\LgXNM" >w _ [Content_Types].xml ( Uj0Fb+b'.iZdbeiJv`l)mg,(P D6P#'1s,.f#f.EbF ZA)CB%`JK$/:"M]Yj !I*kjh>_ WebFrom the Checker computer, the technician computer up front, or the BCA computer, navigate to the following folder on the G drive: G:\Downtime\Canned IV Labels for Downtime Find Users may navigate through the application the same as in a normal state; however, discrete clinical information cant be entered (use downtime paper forms for documentation as directed). $| f word/_rels/document.xml.rels ( MN0H!5!u n2I#b;@oi4fXD2=OKUXW0X:5Yf,r(u&+!a{pl@%e"_EmG]%]lj~'7VIK[Z >kEh%2}k. When using the paper requisitions staff members must include the CLP # of the ordering provider in addition to their printed name and signature. Notification is sent in advance and outages are brief. Forms &(3 3Qzj$($@qhk*lQomH3@g`0$RR7AF;riH')97wzJ^KDHOrq%u' RZ;GG$v.8|w*}H~THv_7 PK ! fao.b*lIrj),l0%b ED Indirect Admission Tips / Tricks - MaineHealth These can be found in the Patient Summary activity. Epic EHR Integration | Interlace Health GfwF(4y]_NGr$1,hED\qvwy'niD)4y)iAWW5UY$~$Y$=Z'x ]N~ih&bu]g~!2M"WkWk( .Z7nNynD" ,_ MN%%/HW>f+z4xYXjps^y5(=%6q%pM"3VI-zjIMaI3he|r~8+>Eh@Y3?a&$%n\5 EPIC > Feature Release Quarterly Updates > Downtime Tip Sheets in the bottom right-hand Technology Corner. Scan wristband and then the med. Access Epic Downtime Hyperspace using the icon available via Citrix or One Desktop. During a non-network downtime when the Epic Production environment is unavailable, users will be directed to the SRO, or Shadow Read Only, version of Epic. Then upload your file to the system from your device, importing it from internal mail, the cloud, or by adding its URL. 138 0 obj <> endobj Epic Downtime See below for additional details on the downtime. White Papers | United Ad Label WebOnly Use Epic SRO During Epic Downtimes BJC Downtime Hospital Procedures for Epic Down Emergency Department: ASAP Specific Downtime Procedures Labor and Delivery When the system recovers, Health Information Management, Admissions and Making Data Healthy teams will work together to make sure all patient records are electronically updated. ii. Hyperspace Read Only will be available during this downtime. Form It is important for medical leaders to be aware of and involved in local planning for downtime. 5. Please plan accordingly for this downtime. If you have questions or experience problems as a result of this event, call the HCIS Help Desk at 356-0001. WebWe are builders and inventors who develop our software as a single comprehensive health record. Automated Medication Dispensing Cabinets will be placed on override according to hospital policy. Once the discrete information has been entered, the responsible party should also scan in the written documentation for that encounter. SRO is a read-only copy of Epic and will include all information in the patients chart. WebSave documentation and log out of Epic before 12:05 am on Sunday, March 24. During the downtime, staff members can access a read-only copy of Epic by clicking on the Downtime icon. 9. EMR Downtime Office Visit Form Location of Care: Date of Service: Patient Name: Visit Type: DOB Reason for Visit: Blood Pressure Pulse Rate Resp Rate Temp/ Method Height Weight Pulse Ox LMP Medications: Type text, complete fillable fields, insert images, highlight or blackout data for discretion, add comments, and more. Have a downtime box or binder for easy access to essential documents. To schedule an appointment, take down the patients information and return the call when you are able to use the system to schedule the visit. (Scheduling prints this report daily) To book new appointments for inpatients, call Scheduling or complete the Provincial Downtime Scheduling Request form. If a co-pay is due at the time of service, collect the co-pay and issue a receipt. Place completed form # 04 -751-005 in the permanent medical record in the legal section. a scheduled downtime, allowing information in the "lost hour" to be managed. During Epic GoLive there is a possibility that some functionality may not be available. The handwritten birth ID bands will be replaced once the Epic Identification bands are printed. Twist Away (False Realities) Guilty Parties: Sammy Haggard Katie Sara Ski Mike Scenarios and Response Steps. EPIC Downtime Epic will be unavailable Saturday, May 2, 2015, starting at 1:00 AM for approximately 3 hours for the Epic V2014 software upgrade. Omnicell will be placed on Critical Override during the downtime, so nurses can remove meds for new orders placed during the downtime via the stocked meds button. WebGlucommander Downtime: IV Insulin Downtime Form. BF9h. Community Connect Epic BCA Downtime - Houston INPATIENT NURSING EPIC DOWNTIME SUMMARY SBAR Epic Downtime Bring Use forms only for their intended purpose. "UA3aV;-&L9Z{ZZGp}TpOIUyZQLQ rxF?hSD#1$^.OCsXo;+'t!2#N!l1jmnUEe u=F=pABjG%8e=!gMh=>7-7 I-zhxH?N/DHt >D]p @1 PK ! Documentation of care must be entered into Epic directly, once the system comes back up. We will be looking into this with the utmost urgency, The requested file was not found on our document library. *@~ word/document.xml]n>/{|Iiw.=,hHdGm|]7CJ8vqX5g_5 Staff in the ETC will follow their designated process. During the downtime, patient care registration and orders will occur on paper. 0 Number Three With A Bullet 6. Copyright 2023 Emory Healthcare. Dropped Out 2. Software Downtime Uncontrolled inventory levels. A pplication of Epic identification bands i. Use of Overhead Paging During Downtime 1. H&Ps can be dictated, but they will not appear in Epic until the system is back up. % b. Pathology Downtime Requisition, Radiology Private practice providers who dont have access to SharePoint should access the forms and policy in the unit downtime binder/folder. a. Documentation During EMR Downtimes During Epic implementation processes, W p [Content_Types].xml ( Ko0]Xi@1aV`"0Iio?n6Hl]HT\SFH*|`Zh(|dLkP8u+jV@/O@Id> ANTICIPATING DOWNTIME - Background Information. EPIC Downtime (view only function is available). Epic Launch SUPPORT Details DOWNTIME & LOGIN Details When working in a telephone or refill encounter, what do you need to do to ensure that the encounter will be routed to the intended recipient? Use the Add New button. Thank you for your support and patience during this downtime. Fill epic downtime forms: Try Risk Free. epic If your department is allowing scheduling during downtime for future appointments, you should maintain a printed master copy of the providers schedules for the current day and a During downtime staff members will be able to print Patient Wristband Labels, Ticket to Ride and the Physician Handoff from the Epic Downtime system as long as the patient existed in the system prior to the downtime. BCMA (scanning) is not appropriate for back charting of medications and should not be done. Users should check the IT Service Center status line by calling 1-800-681 As orders are received, transcribe onto appropriate order forms (details below). Any user still logged in at 12:15 am will be automatically logged off. The downtime will end at approximately 12:45 a.m., Sunday, March 26. Starting at 11:59 p.m., Saturday, March 25, there will be an Epic downtime as we take our first upgrade. Indicate suspected major incident. 7. Please check your spelling or try another term. Questions about our Web site? Vanderbilt University Medical Center Note the PRDSRO icon may be named PRD Downtime in the desktop menu. Results will appear in Epic after the downtime all-clear and all POCT instruments have been docked. iii. Name of any affected customers or projects Date and time of the downtime event For information on how to access printable versions of order sets during a downtime, see this tip sheet: For additional questions on downtime procedures, see this FAQ: Below are resources for third-party systems, environments or situations that have additional downtime procedures (e.g., how to order blood products during a WellSky vs. Epic downtime): Reference: Blood Product Administration Downtime Resources, Reference: OBIX Perinatal Data System Downtime Resources, Reference: Calgary Zone Lab Interim State Downtime Workflows, Support: How to manage virtual visits if MyAHS Connect is down. If your clinic enters patient encounter information captured during downtime into the system (i.e. for personal devices. The nurse will attach the handwritten birth ID bands on form # 04-751-0005 once they are removed. Use blank order sheets for medication orders, and laboratory and radiology requisition forms for one-time orders. 6. Our Vision:The world leader in advancing personalized health Problems already recognized will be acknowledged (with mitigation instructions) for all users by one or more of the following channels: health information systems provide Connect Care with important clinical data through information interfaces, but are not necessary for core Connect Care functions. Please see point-of-care testing guidance below. Downtime Level 1 SRO (Read-Only) is a snap-shot of the RWJBH Epic system before the downtime started. Lack of standards. Reports are used to view clinical information for each patient; however, discrete clinical information can not be entered (use downtime paper forms for documentation as directed). 8. In most cases it will be a computer that is used for normal daily operations. Reports are used to view clinical information for each patient; however, discrete clinical information cant be entered (use downtime paper forms for documentation as directed). The use of pdfFiller makes dealing with documents straightforward. Prepare a file. All other provider documentation should be written on paper and will be scanned into the record. Web4. DOWNTIME FORMS - LA County The paper MAR is copied / faxed to pharmacy for the additional check of administrations. Patients that are admitted during downtime will receive 30 Downtime Labels to be used to label specimens and downtime forms as Generic ADT LAbels cannot be printed during downtime. Pharmacy Downtime Requisition. Try Now! WebWe would like to show you a description here but the site wont allow us. Name of any affected systems or processes Downtime Name of the person responsible for the corrective action If your department is allowing scheduling during downtime for future appointments, you should maintain a printed master copy of the providers schedules for the current day and a few days into the future. The following resources can be used as a guide and reference for downtime planning, starting with the 1-page Byte. Patients that are admitted during downtime will receive 30 Downtime Labels to be used to label specimens and downtime forms as Generic ADT LAbels cannot be printed during downtime, Generic ADT Labels are to be printed for each patient prior to the start of any planned downtime as they cannot be printed during a downtime. The PowerPoint presentations, role specific trifolds/handouts, and instructional videos are located within the Epic Upgrade Resources section of the Upgrade Information page. Service interruptions can be planned (maintenance) or unplanned; and can relate to the CIS itself (primary) or any of its dependencies (secondary, e.g., enterprise content management, dictation, blood product management), infrastructure (e.g., servers, networks, workstations, devices) or infostructure (e.g., operating systems, interfaces, databases). Registration Navigators, Referral Navigators and Book It Demo. Duration of the downtime event give meds. Form Popularity epic downtime forms. Enter all activity during downtime into Epic once the system is back up. Downtime- Cadence Users Quick Start Guide - Trinity Health The downtime computer is located next to a dedicated printer. Any work not saved by 11:58 p.m., March 25, will be lost. Netcare usually remains available. Private practice providers who dont have access to SharePoint should access the forms and policy in the unit downtime binder/folder. 4 0 obj EPIC DOWNTIME INFORMATION PHARMACY Important AJHP[C#E;]|SZ3My5T1S/ [xI:1r>g# :-f\$.ZH(5_3.Andw) ?! r_?,~)X@E|[7uy}/-+6CEpJ7s5\gko?# yrqHRv?9`%q_T (@q7'aQ6EH.`,%enn4[)_$(b? WObL[>4p9 "]GRe"pP:!QH6WjGYfaaN/P+ a+D0DlW2E- $Mw?Ts $4ei Downtime Forms Downtime Radiant Quicksheet EPIC Downtime Process Your user profile in Hyperspace RPT Read Only is a read-only version of your normal user profile. WebSave documentation and log out of Epic before 12:05 am on Sunday, March 24. site and faxed to the appropriate Radiology Department: EUHM 404-686-5780, CARD 404-686-4302, EUHM PET 404-686-5939, EJCH 678-474-7163, ESJH 678-843-7180, EUH/EUOSH 404-727-3368, EHH 404-501-8027, EDH 404-501-3292. %PDF-1.7 % Downtime events occur regularly for planned maintenance and upgrades and can also be triggered by hardware Name of corrective action taken, if any Follow your areas downtime procedures for these documents. WebDowntime levels are determined by limitations caused by loss of technical infrastructure. The Epic Downtime icon is available on clinical workstations as well as under the Citrix icon (blue ball in the lower right corner of the desktop) or through Remote Access. Such problems trigger a "major incident", which is managed by established team and protocol. Webmore than required for the dose- 9mL order, 10 mL syringe. In addition, all practice settings will have at least one workstation (BCA PC) that has a recent copy of Connect Care charts and summaries relevant to the setting. MARs (Medication Administration Records) will NOT be printed to each nursing unit prior to the downtime. A-1a Doctors Order (Drug, IV orders) endstream endobj 139 0 obj <>/Metadata 3 0 R/Pages 136 0 R/StructTreeRoot 7 0 R/Type/Catalog/ViewerPreferences 159 0 R>> endobj 140 0 obj <>/MediaBox[0 0 612 792]/Parent 136 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 141 0 obj <>stream Draw or type your signature, upload a signature image, or capture it with your digital camera. 11. Indicate suspected major incident. All employees who experience downtime due to illness, injury, or other approved reasons are required to file downtime forms. Scheduled downtime that occurs to allow for hardware and/or software changes will be variable in duration and will depend on the amount of time required for the system to be off-line to implement changes. Downtime procedures can Sign, fax and printable from PC, iPad, tablet or mobile with pdfFiller Instantly. UnityPoint Health IQ4 - Clinic Downtime Procedures - Quincy Any orders received during a downtime will either be faxed, tubed, or hand delivered to appropriate discipline. You have been successfully registered in pdfFiller. endobj Poor documentation. (615) 322-5000, Making Health Care Personal WebLog out of Electronic Health Record Identify Business Continuity (BCA) Workstations (if using EPIC) Ensure BCAS are plugged into red (emergency power) outlets (if using EPIC) Access Despite the benefits of EHRs, their widespread adoption has also introduced potential new safety issues. +? 3 `S___x CCR endobj We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. 8. WebResidents NPs and PAs Attending Physicians (seeing patients by youself, e.g. Front desk/registration staff will use the printed schedule and co-pay report to check patients in. ?PHUv;}M%H"IZ]MwWJ7*dhy&G_ (4Y9ExBu/~C!]Gzqs).v'!OF]hp/n'>_p>r.Rb! @IL?X3 ~J>4-B9|JG[M'hs]Su (qK0|e!+U6H{3lt`. ddhkRITRv-aNjWP*x|:9^lmj XmBBc{rOg0v'B~ay`s=] J4Ufp^ 'lp2/537)9a Any other relevant information related to the downtime event. It's OK to access BCA Web while Epic is available. Downtime Level 2 BCA Web is an internet application used to view downtime patient reports. Make sure to date, time and sign all handwritten notes. Epic Downtime qA" word/_rels/document.xml.rels ( N0EHC=q5!uEb&{VMS.,6F93[|: *&@&tJhH[fPK\Y5..%Dl8wi J4MnH-x#wY Sn=gf_mwoU WebClinical Areas Downtime Forms Standard Downtime Forms are to be stored in Clinical area Downtime Kits for use during downtime Post-downtime Intraoperative downtime records are provided to the OR ward clerks at both PCH and QEH. EPIC Nurse Exam EPIC Downtime Then, move your cursor to the right toolbar and choose one of the exporting options. EPIC Downtime Downtime events occur regularly for planned maintenance and upgrades and can also be triggered by hardware Epic downtime affects all departments including: Registration, OR, :tRhI3HQ*;=y n yo[vrfA63[>_-K\NH!?|h0Gtv?i>34H8' PK ! Nursing Downtime Process: Blood Component Tracking N-07.072 If EPIC is down RIS cannot receive electronic orders.
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