ocean reef resorts destin

My time has been ruined and now I have been Bamboozled I asked to speak to *** ****** the owner and Justin says that's what I'm here for you won't talk to him. We stayed in Building B, 307B and immediately smelled a strong musty odor. We had family in from New York, Maine, south Florida and Alabama. Our vacation specialists are ready to help - Call (800) 782-8736! It is in a w, Legacy is a desirable, gated, beachfront development on Scenic Highway 30A in Seagrove Beach. We have everything timestamped, and it appears you may still have been on the wrong time zone when you began your trip. Choosing Ocean Reef means joining a family of local experts who understand South Waltons unique appeal. By this time I developed bites on my face, neck and limbs. I'm not going to lie, but I was nervous paying all this money upfront and never using this company before. When I finally got a response they offered $400 (15% of our stay). Chat with a local mom for tips and recommendations! Relais & Chateaux Hotel Jagdhof Glashuette. Because there were already roach traps in this property, management was well aware of this issue and rented it to us anyway saying NOTHING about the issue. This was a waste of our money, and we will never use this company again. Steeped in a tradition of hospitality and We usually stay in hotels, but my daughters are tired of sharing a bed, not to mention four people sharing one bathroom! Ocean Reef Resort, Myrtle Beach - Updated 2023 Prices - Booking.com As the weather warms. It features beautiful, nautically colored exteriors with pale blue walls trimmed in white. I also enjoy traveling (especially to beaches), shopping, visiting different restaurants, playing in makeup, riding around in the hottest cars, and going on adventures with my family. We had a quick, relaxing getaway to our favorite beach destination during the first half of our spring break, Destin, Florida. Reset. BBB Business Profiles are subject to change at any time. Ocean Reef/Luna Mermaid - Reservation 437769 3. leaking bathtub shower Location: My sister had a stroke due to Covid so she needed to bring an emotional support dog which is registered and cleared by Ocean Reef prior to booking. 7. peeling paint Ocean Reef is locally owned and operated. Below you will find the latest feedback from departing guests. Use the filters below or browse all of our Little Adventures. Just to the East of Destin, youll find beautiful Scenic Highway 30A in South Walton. Ocean Reefs strives to meet or beat your vacation expectations; in this case, it sounds like your stay with us fell short of that. Note that complaint text that is displayed might not represent all complaints filed with BBB. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We booked with Ocean Reef two months prior to taking our vacation on 6/26/2022. The good news is you selected a home right on the beach and are sure to have a good time! No busy roads, traffic, or noise- this slice of paradise is a rare find and offers un-paralleled peace and relaxation. Website: www.oceanreefresorts.com/ location is near shoreline restaurants along Scenic Gulf Drive, grocery stores, wine shops, and bargain shopping at the famous Silver Sands Premium Outlets, one of the nation's largest discount designer centers. I summarized this via email and shared pictures with the owner, also requesting a refund. I called on sept 16, 2022 to alter location of existing reservation for travel in Destin Florida to Ocean Reef resorts that's more than 45 days from occurring. Ocean Reef Resorts is currently in violation of their own contract. 1. dirty kitchen See you soon. There are stunning views to be had from, Receive response & related information via email. As the largest locally-owned vacation rental company in the desired 30A and Destin market, Ocean Reef boasts a dedicated team of insiders committed to providing exceptional vacation experiences. In addition the overall property needed a deep clean and freshening up. Again, we apologize for the inconvenience, but we consider this matter closed. When not enjoying the pools, guests may luxuriate in the jeweled gulf since 2,000 linear feet of beautiful beach is just a short stroll away. Ocean Reef Vacation Rentals | SoWal.com We'd like to apologize that we were unable to exceed your expectations. 6. They can't move me to another spot he says if I check out now they will not charge me for tonight and I expected a refund from last night now. Newman-Dailey Resort Properties provide a wide variety of properties for you and your party to explore along the Gulf coast. Well guide you through the process. We've taken some photos and attached them here. I signed the contract and was lead to a guest portal to sign in to get my door code, WIFI password, pool code, and address to the condo. From refreshing linens to offering one of the largest professional laundry services in Northwest Florida, they handle it all. Login - Owner Connect - Track Software and Although we do our best to help guests arrive before the standard check-in time, we have a limited window to fully prepare the property for your arrival. We cooked Thanksgiving dinner, and the alliances made this extremely difficult. Email Address. A soaking tub next to a lovely painting of sailboats. Our vacation specialists are ready to help Call (800) 782-8736! I sought medical attention and was diagnosed with bed bug biteswhich we were not even considering! What do Crystal Beach, Frangista Beach, and Miramar Beach all have in common? We realize this is florida and bugs are around but this is not just a few bugs. What's not confusing is that on September 16, 2022, at 1:00:22 PM, you signed a rental agreement outlining our policies. What if I get there and the codes provided for me don't work? They informed me that they have an agreement with the homeowner that I would not be allowed to change anything after 24 hours. Consider the Concierge your most trusted confidant. With operations in Destin and along the Scenic Highway 30A in Grayton Beach and Seacrest, I rented a condo at Ariel Dunes II unit *** from Ocean Reef Resorts and upon check in at approximately 9:15pm on June 26, 2023 the condo was found unsanitary. Living Room with Queen Sleeper Sofa and Balcony Access, King Bedroom with Walk-In Shower and Soaking Tub + Balcony Access, King Bedroom with Shared Tub/Shower Combo, Twin Bunk Nook, Laundry. North Rhine-Westphalia Hotels and Places to Stay. The property is not properly maintained, and we had several issues during our stay. Ocean Reef Vacation Rentals specializes in distinctive accommodations on the Emerald Coast. Vacation Rental Manager services located at 10221 Emerald Coast Pkwy, Miramar Beach, FL 32550, USA. We notified them immediately we were not going to stay here for the following reasons: Ocean Reef Resorts guests receive complimentary reduced rates for golf, tennis, and water recreational rentals on site. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. On day 2 of our vacation we started noticing dead roaches on the floor and a few crawling around in the bedroom areas. A lovely coastal dune lake and a series of swimming pools may also be seen down below. Kimberly Lang has been in the business for nine years and offers skilled customer service to all clients. Columns and rails flank the two wraparound porches that serve both the first and second story of this wonderful home. A Flatscreen TV is mounted above a white dresser for evening viewing pleasure. ROACHES & BED BUGS - 307B Contact: (850) 837-3935 10 Destin Vacation Rentals Directly On The Beach - Destin FWB We want to offer our deepest apologies once again. In addition to matching guests with a Destin, Florida rental home, our agents can also provide helpful information regarding the activities, events, attractions, and dining youll discover here. They share the best-kept secrets of South Walton - from hidden beaches and culinary delights to exciting local events and serene nature trails. 2. dirty cabinets Please help me with this. Please click on the country abbreviation in the search box below to change to a different country location. BBB is here to help. Rented Shoreline 7 from Ocean reality based on pictures that showed a clean condo on the beach. Absolutely embarrassing. BBB Business Profiles generally cover a three-year reporting period. This fantasticMiramar Beachlocation is near shoreline restaurants along Scenic Gulf Drive, grocery stores, wine shops, and bargain shopping at the famous Silver Sands Premium Outlets, one of the nation's largest discount designer centers. Working all day then driving 6 hours to sleep in the car while I paid good money for a condo that is a health risk is not acceptable. Share this listing with your friends! We submitted a maintenance request and they came the next day to clean mold from vents. Many restaurants, lively bars, upscale retail shops, fun festivals, seasonal fireworks, and outdoor concerts are minutes away at the stylish Sandestin town center of Sandestin of Grand Boulevard, along with the enchanting Village of Baytowne Wharf. Ocean Reef makes escaping to paradise easy. My brother in law was told the animal could not be around the pool so he took the support dog to the beach. There were no if's, and's, or buts, of us, staying in a hotel; we need space for a family of four with two teens. All One Level:Living Room with Queen Sleeper Sofa and Balcony Access, King Bedroom with Walk-In Shower and Soaking Tub + Balcony Access, King Bedroom with Shared Tub/Shower Combo, Twin Bunk Nook, Laundry. Hours: Mon-Fri 8am-5pm. BBB Business Profiles may not be reproduced for sales or promotional purposes. experience. Prior to bedtime we found a roach in our bed. Ocean Reef Resorts in Destin, Florida. Searching for reviews for one of Ocean Reef Resorts properties in Destin, South Walton, or Panama City Beach? We host hundreds of beachfront homes and condominiums in Destin, Miramar Beach, South Walton, and Panama City Beach. He said yes I guess that makes sense and set some roach traps around the property inside. Their rentals also have pet-friendly locations for your four-legged traveling companion. Sunday: 8AM5PM Guests of Ocean Reef Vacation Rentals can maximize their stays with access to the complimentary Reef Rewards program. Another email said I'm paid in full and for me to sign the rental agreement. The comfortable seating ensemble includes the couch that can double as the sleeper sofa, two armchairs, a fashionable grayish-blue Vintage Modern accent chair facing a huge flatscreen TV mounted on a white credenza. A state-of-the-art Fitness Center with dressing areas, showers, and a steam room overlook . We would and should have left but we drove 18 hours to get to the rental and had several prepaid events. Or maybe an exciting more inclusive adventure in one of our Sandestin Resort rentals will better suit your style. It wasn't much, but I spotted a high-rise condominium called, We arrived at Ariel Dunes in the early evening on Saturday, located in the, Here are more details about Ariel Dunes II #509, This two-bedroom vacation rental residence can accommodate up to eight happy beach-going guests. More about me, Click Here. These Destin area vacation rentals are situated acrossScenic Gulf Drive, steps from the ravishingly beautiful Northwest Florida's Gulf of Mexico and its sugar white sand beaches. We lost time with family at beach and did not get full use of the property we rented during the full time or our stay. It wasn't much, but I spotted a high-rise condominium called Ariel Dunes with 2 1/2 bedrooms located at Miramar Beach. On the day of the trip, we took our guinea pigs to pet boarding since the condo we booked was not pet-friendly (Ocean Reef Resorts does offer pet-friendly rentals), and Ocean Reef sent a text with the information I need, like address, link to the guest portal, and door code for easy access. Thats where the positives end. Compensation was issued to the card on file in your name on Aug 18, 2022. View Hotel. Condos at Amalfi Coast boasts pa, This lovely Crystal Beach vacation home can accommodate a dozen fortunate beachgoers and is only two blocks away from the sugary shoreline. Its 52 acres boast a nature preserve, poolside amenities, and a top-rated tennis program. Ocean Reef regularly updates their blog with fun content to help you get the most of your stay. Please do consider us again for future visits. Upon arrival we were met with issues. We did our best to accommodate you while in-house, and understand your personal preference of not being around pesticides. Property: 3 bedroom - 3 bath main house, 3 bedroom - 3 bath guest home, pool and patio area I put in the dates I needed, and Ocean Reef Resorts narrow down what they had available. We are extremely sorry to hear about the unacceptable experience you faced during your recent stay at Ariel Dunes II unit ***. There are certain complexities with renting a vacation home versus a hotel, as an individual homeowner privately holds each unit. from Destin to Panama City Beach. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Five Stars unique approach to greeting their guests upon check-in comes with in-house concierge services and free passes to events and activities, including discounts for restaurants and golf. This was and has been a horrible & traumatic experience. They state it is due to off boarding. So, I Googled "Vacation Rentals in Destin, Florida," and Ocean Reef Resorts was one of the top search results. See details. Ocean Reef Resorts Vacation Rental Manager | Destin It truly took days to dry our clothes. Your property is highly-loved and frequented by repeat guests - in fact; this is the first complaint we've had for this home all year. I booked in July and they informed me that I only had a 24 hour change in location policy. Privacy Policy, 10221 Emerald Coast Pkwy, Miramar Beach, FL 32550, USA. From discounted golf to cruises, pontoon boat rentals, and bike rentals these fun perks and benefits will ensure you maximize your enjoyment on your Florida beach vacation to Destin, South Walton, or Panama City Beach. Fortunately, we did get you in right at the start of check-in time. You must be logged into your free guest account in order to save any more favorites. Both the Guest Bedroom and Bunk Nook feature their own Flatscreen TVs. Fill out the form below and we will contact you shortly. I immediately left at message for the owner. Cock roaches are known to spread disease and backteria and pose a SERIOUS health risk. I hate to just rush and book a condo and end up finding something better. ProductReviewMom.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. During the night I felt a bug crawling on my back and swatted it off. Ocean Reef Resorts guests receive complimentary reduced rates for golf, tennis, and water recreational rentals on site. They state they will pay the property owner monthly. Date of Stay: 8/10/22 - 8/14/22 Perhaps youre considering a luxurious Destin condo for a couples or family getaway, or maybe you'd like to escape to one of our Destin beach house rentals for an exclusive getaway for your large group or family beach reunion. If it's excitement you seek, the communities of Seaside and Rosemary Beach are, You will instantly be captivated by the warmth and charm of this lovely Destin vacation home. features three large swimming pools encompassing 11,000 square feet that wrap around its base beside the lovely lake and forested Seascape Resort championship golf course. When not enjoying the pools, guests may luxuriate in the jeweled gulf since 2,000 linear feet of beautiful beach is just a short stroll away. (The consumer indicated he/she DID NOT accept the response from the business.). Destin Florida Vacation Rentals | Ocean Reef Resorts Not to mention being a stones throw away from Destins premium restaurants and golf courses. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. It has close access to the beautiful beach, a community, Hidden away in South Walton's Seagrove Beach,Walton Dunesis an intimate beachfront townhome complex that's well-positioned south of famed Scenic 30A. Situated on the Island, locally owned vacation rentals on the beach, Brooks and Shorey cater to a wide variety of stays. Not only was our vacation ruined, Justin played me and still charged me MORE than half the cost for the 2 nights stay after he said he would discount??? Sun 10am-4pm, Phone: 877-574-5123 And, for pet owners who cant travel without their cherished family dog, many of our pet friendly Destin vacation rentals. We arrived to find a completely unacceptable condo. Complaints for Ocean Reef Resorts, Inc. - Better Business Bureau This gated vacation rental retreat is well-positioned directly across the road from the glistening waters and the white sand beaches of the Gulf of Mexico. up to Buddy's to get coconut ice cream every night and the guys hit Goosefeathers a few times as well. Hotel Deimann. A, Located on the east end of Scenic Gulf Drive, formerly Old Highway 98, is the gorgeous Amalfi Coast of Florida, a family friendly low-rise gulf view condominium. The Inn at Crystal Beach is just one of Salt Water Vacations top-rated condos. Coast. Several of us work remotely and not having internet interfered with work meetings and getting reports done. Ocean Reef Vacation Rentals & Real Estate specializes in distinctive accommodations in Destin & South This was not discussed with me and in fact you'd have to go to a completely different policy page to see the policies that say NOTHING about this agreement. I have pictures of the conditions available upon request : mold growing in air vent, bug in the kitchen, blood on sheets and pillows in twin bed bedroom, dust everywhere, walls scratched and beat up, hair in shower in master bathroom, hair in tub in 2nd bathroom, hair on pillow under pillow case, balcony glass door nasty, purple stain on mattress pad in bunk room, booger dried on the wall, nasty carpet in bedrooms and living room with multiple stains, stains on mattress pad, urine on toilet, nasty kitchen stove & black stuff on roll of toilet paper. Nowhere in the contract signed by the property management company and the owner does it state an off boarding clause, condition, or timeline. 1250 Miracle Strip Pkwy SE We stayed at one of their properties over Thanksgiving week. Finally at 1:35am the lady informed me that they wouldnt take anymore calls and then at 1:50am Fern with the onCall said that it would have to wait till morning. A state-of-the-art Fitness Center with dressing areas, showers, and a steam room overlook the pools. Ocean Reef Vacations extend their expertise across Destin, Miramar Beach, South Walton, and Panama City Beach, showcasing a wide selection of luxurious beachfront homes, quaint condos, and charming seaside bungalows. Since I have never heard of Ocean Reef Resorts, I was a bit nervous about booking the condo, so I did a quick search on their reviews. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Celebrating 40 years of serving our guests, Ocean Reef Vacation Rentals & Real Estate is the most established and one of the most respected management companies on the Emerald Coast. Ocean Reef asked what service the dog provided and we told them. Dirty bathrooms I called the answering service several more times and 4 onCall employees for Ocean Reef never responded. I'm a mom of 2 teen girls, and full time professional mom blogger in Metro Atlanta, Georgia. They never called back about an alternative, and had the room sprayed the next day(while we were in it). Ocean Reef is dedicated to helping you find the ultimate Destin, Florida rental home or condo. Established in 1982. Password. The DestinFlorida.com team will be notified of your review. We are very transparent and hate that you were operating under an assumption that is simply not true. I've been craving some vitamin sea for a while now; it helps boost my creativity, and I feel rejuvenated, ready to tackle the work I have prepared for me at home. We know the leaking sink and plumbing issues related to the toilets were not new issues. This two-bedroom vacation rental residence can accommodate up to eight happy beach-going guests. Friday: 8AM7PM. 8. unsafe deck Hey I'm Lou! Yeah, they have a phone number to call and an after-hours number, but I still never pay a large sum of money to a company I haven't seen in person, let alone not even speaking to them on the phone. Whether you are searching for an intimate bayside studio, a charming beach view home with a private pool, a beachfront mega-mansion, or any other type of accommodations you can dream - you'll find the perfect short-term rental property for your Gulf Coast vacation here with us. This idyllic community is in a wonderful world of its own yet minutes away from delightful diversions in Santa Rosa Beach. White cottage-style furnishings are done with a nautical motif and a set of oars above the bed. We had several young children staying as well. As you mention, bugs are more common in Florida, and rain does draw them out. This hotel is 12 minutes' drive from both Ripley's Aquarium and Broadway at the Beach. In the window that pops up, make sure Location is set to Allow or Ask. 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