la carte menu, reservations required. Every room at Occidental Cozumel ***** (5-star) hotel are surrounded by tropical gardens and a mangrove forest filled with exotic plants, a spectacular landscape to enjoy from the terrace or balcony. The water and swim area were great. Nevertheless, for a future occasion please do not hesitate to contact me to assist you to fully enjoy the comfort of your assigned room. Occidental at Xcaret Destination | Riviera Maya | Barcelo.com Lunch (also only option a buffet) was just okay. Check-in at Occidental Cozumel is any time after 15.00, while check-out is any time before noon. A total of 8341 have reviewed the Occidental Grand Cozumel, giving it a rating of 4, on a scale of 1-5. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. The rooms feature a fully equipped living room and a master bedroom with a king size bed and a full bathroom. Occidental Cozumel - All Inclusive 7.6/10 Good See all 1,005 reviews Popular amenities On private beach Pool Hot Tub Breakfast included All inclusive Spa Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600 View in a map Explore the area San Francisco Beach 11 min walk Would not recommend this place to anyone. We are not frequent All-Inclusive travelers but just want some easy relaxation this time. Occidental Grand Resort Cozumel | Resort for a Day Occidental Cozumel About the Resort Your own private hacienda by the ocean Nestled in a secluded nature preserve on the southern side of Mexico's famed Cozumel Island, the Occidental Cozumel will make you feel like you've stepped into your own private hacienda by the ocean. Room was clean. It has a diversified program of sports activities, including volleyball, water aerobics, water polo and a scuba diving demonstration; plus a fully equipped gym. This is the version of our website addressed to speakers of English in the United States. The light above the dining room table did not work and there was no minibar with liquors in the room like weve experienced at the Royal Club in other resorts. The white-sand beaches are gorgeous, and the incredible offshore reefs make for memorable snorkeling and diving adventures. At your service Gabriela Gaeta Guest Experience Manager, This was my first trip to Cozumel Mexico spent with family an friends, an I am quite certain I will return someday again. Occidental Cozumel - All Inclusive Cozumel - Occidental Cozumel Resort The air supplied from the vents is very humid, so much in fact that any papers left out in the room will get soggy. Located right on the beach in Cozumel, Occidental Cozumel All Inclusive offers sea views, 3 outdoor pools, a hot tub and gym. Children ages 4 to 12 will enjoy a variety of daily indoor and outdoor activities at the Kids Club, and teens can take advantage of the complimentary introduction to scuba as well as beach and water volleyball, water polo, windsurfing, kayaking and snorkeling opportunities. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. Thanks for everything! Occidental Grand Resort - Cozumel | DayPasses.com The rooms were nice, the property is nice, the service was good, the dinners in the special occasion restaurants was decent, but not great. Ensuring a respectful working environment free from any type of harassment, exploitation, discrimination or action that violates or undermines human integrity. We were in room 1928. Occidental Cozumel also offers an even more luxurious and sophisticated experience: the Royal Level at Occidental Cozumel. See 8,660 traveler reviews, 6,646 candid photos, and great deals for Occidental Cozumel, ranked #23 of 65 hotels in Cozumel and rated 4 of 5 at Tripadvisor. Felipe, Carlos and Jorge were awesome and made our family dinners some of the best we have ever experienced. Continental breakfast: from 6:30 am to 7:00 am. The staff at the activity pool is very friendly as well. Does Occidental Cozumel offer any business services? Their rules are not rules and they enforce different ones at different times. The Occidental Grand Cozumel is located on a long stretch of white sand beach overlooking the Mexican Caribbean Sea. The rooms are small but nice. Experience World-class Service at Occidental Cozumel - All Inclusive. Definitely not the introduction you would expect for a resort. Schedule: From 11:00 to 1:30 am (11am 1:30am). The resort itself is beautiful the beach is eroded in the area that the pool sits but they do have walk out access just passed the pool. We always decide at the end of a trip if we will go back to a resort and this one will be a hard, No. The room was a great size and the bed was comfortable. Royal Level at Occidental Cozumel - All Inclusive - Expedia Surrounded by tropical gardens and mangrove forests, this upscale, all-inclusive beachfront resort is 4 km from Paradise Beach and 9 km from Dolphin Discovery Cozumel. Requested valet to get our bags on last day. Dive shop was great. No explanation. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Pros: Beautiful property and beach, breakfast and lunch foods were repetitive but good. This is the version of our website addressed to speakers of English in the United States. There are also kids' entertainment programs. We are thrilled you enjoyed your recent stay with us. I would go back to the Occidental Grand. This does not affect the quality or independence of our editorial content. from. Every time we went to the front desk and asked for something we got yes sir or no problem sir. This was a first for us at a Barcelo resort and if this is the new norm, we are done with Barcelo. In addition, the hotel has highly qualified staff to make the most of the dining experience. The spacious, air-conditioned rooms offer a private balcony and satellite TV. Dear Jeff G Thank you for the great feedback of your recent holiday experience at our Occidental Cozumel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. The door to the exterior had huge gaps that would allow the hot air from outside to continue to fill the room. The Royal Level at the Occidental Cozumel Resort is like a boutique hotel within a resort. Occidental Cozumel***** is a unique destination that is inspired by a Mexican estate and gives guests the chance to enjoy the treasures found in the Palancar Reef off the island of Cozumel. Room Amenities. Supporting local and regional trade, using products made in Mexico through the Sustainable Trade Policy. Which popular attractions are close to Occidental Cozumel? Offers an international buffet for breakfast and themed dinners. Included a tub & a separate huge stand up shower.
Travel to this idyllic island in the Mexican Caribbean, just 45 minutes by ferry from Playa del Carmen beach. Activities include swimming with turtles, kayaking, sailing and snorkeling. Can I bring my pet? We look forward to welcoming you back again very soon. We all did have tummy issues we are not sure why we were safe to only bottled water and the filtered water from the restaurants. Additionally, the Royal Level offers exclusive services. The pictures of the beach are misleading in that several of the palm trees have washed away (see picture). The Italian was just okay. Both times took thirty minutes to have someone meet us at the door to fix it. Offering sources of employment and professional growth to all staff with regular training. The staff as LA Correta were amazing. The date and price shown corresponds to nearby hotels. We chose to go to town the other 2 nights after eating the dinner buffet. Spa entry is free for hotel guests. Yes, Occidental Cozumel offers food and drink options for guests with food intolerances. Editors note: Hotel information is updated periodically. I have visited the Yucatn several times and Cozumel is my favorite spot . The breakfast (only option a buffet) was actually quite good most mornings. Occidental Cozumelhas free Wi-Fi for hotel guests. No problems and the Hotel Occidental Grand Cozumel gave us a great experience regarding room, services and Dive Palancar, took good care of our diving. The resort rooms were very nice and spacious. The not so good: A/C maxed out at 78 f no cooler Had to request towels Mini fridge couldnt cool a water bottle in Chicago in January. Entertainment is good Jesus and Sonya made a great job. Own or manage this property? Occidental Cozumel is already fully prepared to provide diving enthusiasts with everything they need to enjoy swimming among dolphins and sea turtles. Is parking available at Occidental Cozumel? Ultimate Dive Experience programme on the island, Unlimited access to Xcaret park by booking the Unlimited Xcaret Xperience package, White sand cove in a privileged natural setting. The Royal Level is a boutique-style hotel within the Occidental Cozumel experience for those who prefer superior and exclusive services and facilities. I try to temper my reviews about the food at the resorts as we tend to enjoy good food and I heartily admit that our expectations are usually a little high. Occidental Cozumel a wide variety of romantic arrangements; or family trips, with its kids club and a pool just for children. With AC not being up to snuff in rooms or dining areas, it makes for musky damp sheets and uncomfortable dining at all locations. Be aware of sales pitch offer which was longer than advertised. The quality of the food (filet as example) seemed to be the grade C beef or worse. The main gathering area pools were empty and looked pretty bad. Sincerely Gabriela Gaeta Guest Experience Manager. The pool is an oversized spa; the coping on the edges is cracked and deteriorating. Implementing the Responsible Tourist Code, to inform guests about the importance of environmental conservation and cultural heritage on the island of Cozumel, in order to promote respectful and ethical tourism. One of the most unique packages features an underwater scuba wedding ceremony. The Bad: The beach is eroding away. We stayed in Building 19 which was closest to the beach and pool. They frequent the local reefs. The shows in the evening were excellent and entertaining!!! The manager told me they would replace it if we wanted and we said yes. Thank you for your time and despite the issues you have raised following your stay, we hope that Occidental Cozumel will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Parking is complimentary. Nice property but beach is eroded to palm trees. Everything you need to be radiant while on vacation. She also brought us special margaritas one day when we were hanging out at the royal level "hot" tub. Surrounded by a nature preserve on Cozumel's southwestern coast, this all-inclusive Occidental Resort provides the secluded atmosphere many escapists crave. Making efficient and optimal use of the resources and energy used at the hotel. SSS Network / Cabo San Lucas. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Loved all the fruit and vegetables options that were available. It has two rooms, one with a king bed and the other with two double beds, connected to a spacious living room, where you can relax with your companions, as well as terraces from which to enjoy the beauty of the natural surroundings. If you want to get to some of the further away dives, private dives would be needed. The staff speaks multiple languages, including English and Spanish. Dive Masters and boat crews we're awesome. The restaurant, Rogelio, Felipe, Carlos, Carlos, Lupe, and Armando treated us to wonderful food throughout the week. Are there any historical sites close to Occidental Cozumel? Were going to try the best we can to fit all of the best of Cozumel Mexico into one awesome post. Royal Level Luxury rooms are furnished with 2 double beds or a king size bed, they have a full bathroom and a balcony. Reaffirming our commitment to society, ensuring our internal policies incorporate the National Code of Conduct for the protection of children and adolescents in the travel and tourism sector promoted by SECTUR. Farthest from the buffet. I have never felt the urge to review any of these places because all resorts have pros and cons. Oh how times have changed. I just wanted to let you know how much we enjoyed our trip to Cozumel! And, that never happened. and they said they would send someone. We had to go to a different building 4 or 5 times a day to get ice to keep OJ and ice coffee cool in our sink. I was raised with the "you eat what was put on the table" philosophy so I managed to make a plateful every day, Dear JenFrye0647 Thank you for making our Occidental Cozumel your choice hotel on this occasion and for your very kind recommendation to the travel community,This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Diving courses are also offered at the Pro Dive Mexico center, which include certification and equipment rental. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Resort Map | Occidental Cozumel | Cozumel, Mexico - Resorts Maps Good resort for the money. Not because the food is fantastic in, Dear Kirstin C In Occidental Cozumel we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. English is spoken throughout. Back to the pizza bar to get enough food for the night. We thank you for sharing your experience with us and look forward to serving you again soon. They are truly who made this trip most special. Occidental Hotels & Resorts But that's not to say that Occidental Grand Cozumel's guests spend much time behind closed doors: The property features three pools as well as a Beach Club. The people at front desk is very professional, always taking care of our needs, thanks to Pamela and Carolina. International buffet lunch with spectacular ocean views. The buffet was not that good. Free 24-hour room service (no extra charge), referential bookings at specialty restaurants and La Carreta restaurant, exclusive of the Royal Level. This is not our scene, but if that is what you enjoy at a resort, they seemed okay. Our room never cooled off more than 78 degrees not accounting for the humidity. If this is your property and you notice any inaccuracies, please let us know. See 8,661 traveler reviews, 6,646 candid photos, and great deals for Occidental Cozumel, ranked #23 of 65 hotels in Cozumel and rated 4 of 5 at Tripadvisor. The suites also have two fully equipped bathrooms, which include a bathtub and shower for your comfort and total privacy., 7 restaurants, 5 bars and a club, with unlimited meals and drinks, Sports: Scuba diving classes in the pool, 2 lighted tennis courts, volleyball on the beach and in the pool, kayaking, snorkeling, water polo, sailing and windsurfing, Kids Club and evening entertainment for adults. The Good: The resort landscaping is well maintained and the staff are very polite and helpful within their capabilities. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. 28 88 Day Pass at Occidental Grand Cozumel Review of Occidental Cozumel Reviewed November 28, 2014 This was our fifth cruise that included Cozumel on the itinerary. Basics like removing other rooms dishes away from the animals night after night was too much of a burden as example. Which room amenities are available at Occidental Cozumel? Call+52 987 87 2 97 30 for groups of up to 10 people. ALL INCLUSIVE DETAILS - Occidental Cozumel | Five Star Hotel The minimum age to enter the Spa & Wellness area at Occidental Cozumel is 16. Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant. Occidental Cozumel | Barcelo.com For starters, I hope you're ready to wake at 8 AM in the morning, as that's when the staff will come around and begin moving furniture around or god knows what and your neighbors, whose every move you can hear through the paper thin walls, will begin waking as well. That was the last we heard from him and nothing done. They are also equipped with a minibar, a microwave oven, a television in each room and another one in the living room with a home theater system, an alarm clock, wireless Internet connection ($), superior toiletries, beach towels and bath robes, cot and/or an extra bed available upon prior request. Those who choose the Deluxe Concierge room will be able to enjoy special, exclusive services, such as daily replenishment of the minibar and premium toiletries, in addition to guidance from the hotel staff in order to optimally plan their vacation. There was one at the table beside us at the buffet. Snorkeling at Occidental Grand 13 years ago Save I'm staying at the Occidental Grand and I heard the hotel's beach is a decent place to snorkel. Although we sincerely regret your disappointment with your stay in our Occidental Cozumel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Find out now for FREE Occidental Grand Cozumel Resort Timeshares Carretera Costera Sur Km 16.6, 77600 San Francisco Palancar, Cozumel, Mxico Cozumel International Airport (CZM) Occidental Not resort fault but 1/8 of what u see in pics is left Erosion and storms All in all prob would not stay here again unless the deal was crazy good I write a-lot of reviews and if u read em you know I am not a karen Oh La Carta restaurant was great. Own or manage this property? There are 6 restaurants, 4 pools (1 for kids), a spa and a fitness center. There are also no dedicated beachside relaxation beds reserved for Royal Club members similar to the other resorts weve stayed at. Occidental Grand Resort Cozumel | Resort for a Day The best places in Tulum are on our Map 421,074 maps downloaded so far Download Your Free Tulum Map - updated January 2015. OCCIDENTAL COZUMEL - 110 Photos & 54 Reviews - Yelp Sincerely Gabriela Gaeta Guest Experience Manager. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.
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