Read our, Dear Japheth Joseph, Greetings. When the works have been completed, our newly refurbished hotel with our enhanced services and facilities will be rebranded to The Robertson House by The Crest Collection in Q4 this year. Air conditioning We are delighted you had a pleasant stay, and you liked the panoramic view of our skyline from the comfort of the 8th level Deluxe room you stayed in. No 1 Unity Street, Robertson Quay, 237983 Singapore, Singapore. Until the renovationis complete, there is no pool available. After reviewing your info well contact you as soon as possible. . Good location close to Fort Canning MRT and local buses (123) direct to Orchard Road and Botanical Gardens. Clarke Quay MRT Subway Station and Boat Quay is approximately a 10-minute walk away. usd for the next dates. Pricing was reasonable and it was walking distance to a mall (which was also under renovation) as well as different restaurants in the quay areas . All of us are truly heartened to learn you found our hotels location ideal for your recent holiday in our city-state because of our proximity to many eateries, shops and public transport options, and you especially enjoyed taking leisurely strolls along the banks of Singapore River in the evenings. The team at Riverside Hotel Robertson Quay has truly enjoyed being of service to your lovely partner and you, and we earnestly hope to welcome you back soon. Please inform Riverside Hotel Robertson Quay managed by The Ascott Limited in advance of your expected arrival time. All of us earnestly hope to welcome you back, giving us an opportunity to create a faultlessly enjoyable and comfortable stay for you. 0.3 mi from current hotel. Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean) has an outdoor pool and a fitness centre. Kind regards, Cynthia Lim, Social Media Manager. Thank you for your heartwarming confidence that our hotel facilities and services will improve once the refurbishment works are completed in Q4 this year and our hotel is rebranded to The Robertson House by The Crest Collection. Hang Nadim International Airport 22.3 miles. City view Each well-appointed room is equipped with a mini-bar and safety deposit box. Good location in Singapore, seamless check-in and check-out, room was quite comfortable, good customer service for Singapore standards. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Fort Canning and Clarke Quay MRT stations are located in its vicinity, providing easy connectivity to the neighbouring Central Business District and other parts of the island. Despite the detractions during your stay, we are very grateful for your lovely compliment on our teams service, and we are indeed comforted to know our service compensated for the areas we lacked during your stay. Nice friendly staff. Thank you. Disappointing lack of facilities, On arrival found that the pool and restaurant was closed due to maintenance and will be until July 23, no notification was received either from the hotel or booking.com. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Puwede lang mag-check in ang mga guest na wala pang 18 taong gulang kapag may kasamang magulang o official guardian. Very happy with the room , and most impressed with the swimming pool too. Are pets allowed at Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean)? If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. We make it clear when weve done this. We are truly humbled and grateful for your lovely compliments for our teams service, as it inspires us to always provide the highest level of service in our industry. Electric kettle Beautiful large outdoor pool with quality sunloungers. Hence, we are happy to share our management has concluded our improvement plans for our hotel and refurbishment works will commence in Q3 this year. Mangyaring ipagbigay-alam sa Riverside Hotel Robertson Quay managed by The Ascott Limited nang maaga ang iyong inaasahang oras ng pagdating. No 1 Unity Street, Singapore, 237983, Singapore Show on map The Riverside Hotel Robertson Quay is scheduled to undergo refurbishment and rebranding as The Robertson House by The Crest Collection in Q3 2023. Once you book, we'll provide details so you can contact the property directly. Well, AC worked, room was decent sized, and we had 3 nights of sleep without incident. Not 5 star but clean and comfortable. Eligible ka sa Genius discount sa Riverside Hotel Robertson Quay managed by The Ascott Limited - SG Clean! The property has connecting/adjoining rooms. You'll be asked to pay the following charges by the property at check-in or check-out: The following facilities or services will be unavailable from March 20 2023 to July 20 2023 (dates subject to change): This property is undergoing renovations from 20 March 2023 to 20 July 2023 (completion date subject to change). Not a big issue but better to have. To book a room with more than 1 child under two years of age it is required that you contact us directly. Popular attractions Orchard Road and Marina Bay Sands Casino are located nearby. What is the average price to stay at Riverside Hotel Robertson Quay managed by The Ascott Limited - SG Clean? Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Please enable JavaScript in order to get the best experience when using this site. The place was nice, MRT station not so far away, but even better to take bus. The restaurant will cease operations from 15 February 2023 onwards. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. 1 Unity Street Riverside Hotel Robertson Quay, Singapore 237983 Singapore, Lock in the lowest price from these sites. We are at your service, and we wish you well. Terrible service on arrival, check-in. Love the location. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. I would have like to have the option of a continental breakfast. All of us sincerely hope you will give us another chance to welcome you and your wife back when the refurbishment works are completed as we truly wish to create a better stay experience for you. The policies listed are provided by the property. Air conditioning The environment. Ours wasnt large, but had everything you could want (apart maybe from a fridge). With its location along the Singapore . After reviewing your info well contact you as soon as possible. This studio has air conditioning, electric kettle and tea/coffee maker. Review of Riverside Hotel Robertson Quay Reviewed April 2, 2022 via mobile I am an ASR platinum member. APAC Hotels & Resorts Singapore Riverside Hotel Robertson Quay managed by The Ascott Limited may-ari | Hotel information and unofficial booking website. Bed very comfortable. We are truly grateful for your graciousness regarding these refurbishment works as our management embarks on our goal of enhancing our services, products and facilities for our guests. What was the highlight of Riverside Hotel Robertson Quay managed by The Ascott Limited, Riverside Hotel Robertson Quay managed by The Ascott Limited - SG Clean, Paradox Singapore Merchant Court at Clarke Quay, Invoice provided, Concierge, Baggage storage, 24-hour front desk, Daily housekeeping, Suit press Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Riverside Hotel Robertson Quay is a 5-minute drive from the Central Business District. Staff were wonderful and apologetic but there was no recognition for the major inconvenience of our stay. Il est surtout trs bien situ. To book a room with more than 1 child under two years of age it is required that you contact us directly. A week prior to our arrival we learned that there is major renovations happening and so we heard jack hammering until 6 at night. Prices are calculated as of 24/04/2023 based on a check-in date of 07/05/2023. We would like to apologise for our team members' failure to contact you to explain the above stated and for . It will probably be better after the renovation. Helpful staff - even lent us 2 umbrellas when it was raining. We are delighted you had an enjoyable and comfortable stay with us despite the closure of our restaurant and facilities due to the ongoing refurbishment works carried out at our hotel. We are happy to share that once these works are completed in Q4 this year, our management will be providing additional services and facilities. Good location, near restaurants and metro station. Each well-appointed room is equipped with a minibar and safety deposit box. Electric kettle Are there any historical sites close to Riverside Hotel Robertson Quay? When . https://www.discoverasr.com/en/others/singapore/riverside-hotel-robertson-quay, Business Parks, Industrial & Logistics Spaces, 1 Unity Street, Singapore, Singapore, 237983. Thank you for giving us the great pleasure of being of service to you and your partner. Riverside Hotel Robertson Quay is 1,000 feet from Central Mall and 1.6 mi from the Singapore Flier. Enter dates to see prices. Even if the refurbishment is done, the service is still bad. City view 517 feet Flat-screen TV . Excellent location. Wired internet is available in the rooms and is free of charge. The name on the credit card used for the booking should correspond to the guest staying at the property. What is there to do at Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean) and nearby? At the hotel, all rooms have a desk. SEE RATES! Ascott Reit has commenced the strata sale of its 81 units Fortune Garden Apartments (formerly known as Somerset Grand Fortune Garden Property Beijing) as announced in October 2013. All of us sincerely hope you and your husband will stay with us then because we are confident our guests will enjoy staying in our elegant rooms and indulging in the gastronomical offerings prepared by our newly engaged Executive Chef who is renowned in the culinary circle. No 1 Unity Street, Robertson Quay, 237983 Singapore, Singapore - Great location - show map - Metro access 7.8 Good 3,215 reviews Location was excellent. Please dont include personal, political, ethical, or religious commentary. Staff were friendly and helpful. Riverside Hotel Robertson Quay will be undergoing refurbishment and rebranding to The Robertson House by The Crest Collection in Q3 2023. The most helpful contributions are detailed and help others make better decisions. After reviewing your info well contact you as soon as possible. We note you made your reservation on 21 FEB JAN 2023 and regrettably as our management was still in the planning stage for the improvement works for our hotel, we were unable to advise our guests of the refurbishment works until all plans were confirmed by the various stakeholders. Small room with little storage;/ cubboards. Featuring 4-star accommodation, Riverside Hotel Robertson Quay managed by The Ascott Limited is set in Singapore, 1.1 km from Dhoby Ghaut MRT Station and 1.3 km from Statue of Sir Stamford Raffles.This 4-star hotel offers a 24-hour front desk, a concierge service and free WiFi. This property may pay Booking.com a bit more to be in this programme. 258 feet American Express, The Riverside Hotel Robertson Quay, managed by The Ascott Limited, is a 4-star hotel located in Singapore, just a 13-minute walk from Dhoby Ghaut MRT Station and 0.8 miles from the Statue of Sir Stamford Raffles. We have truly enjoyed being of service to you and your partner. Please note that cultural norms and guest policies may differ by country and by property. Nice view from the 8th floor. Sa pagkakataon na mag-early departure ka, icha-charge ka pa rin ng property ng full amount para sa stay mo. Big swimming pool.. We deeply regret to learn you and your partner did not fully enjoy your 2 nights stay at our strategically located hotel and we are truly sorry for the disappointment caused to you by the temporary closure of our restaurant and facilities due to the ongoing refurbishment works being carried out at our hotel. Ok frukost. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. The lobby was portioned off . Free cancellation! If you want to request something specific, you can do that after you choose your rate. We have truly enjoyed being of service to you and all of us earnestly hope to welcome you back. Thank you.- Kind regards, Cynthia Lim, Social Media Manager. 15 Merbau Road, Robertson Quay, 239032 Singapore, Singapore. A big plus is the location, being an easy walk to both Clarke Quay and. The price did not reflect the level Dear annemcc2019, Greetings. We are at your service, and we wish you well. Location was excellent, close to subway and Clarke Quay, nice walk along the river to Gardens by the Bay 4 miles. I didnt agree with the pool being cleaned at 11.30am, think it should have been done earlier in the morning. River View Hotel has a total of 476 rooms which offers waterfront living accommodation for the travelers. Thank you for choosing our hotel for your 2 nights stay in our city-state while transiting to Australia and for taking time to review stay with us on Tripadvisor. Details Rooms Services Conditions Opinions Contact Review score Based on 1537 reviews Facilities 8.3 Cleanliness 8.7 Comfort 8.6 Value for money 7.9 Location 9 Total 8.5 All guest rooms will provide guests with air conditioning, a safety deposit box and a flat-screen TV. You could reach all must see points by feet or take metro. Individually wrapped food options are available through room service. Immaculately clean. Laundry and currency exchange services are available. Call or write to us so that we can personally attend to your request. You're eligible for a Genius discount at Riverside Hotel Robertson Quay managed by The Ascott Limited - SG Clean! To edit a review youve already submitted, please contact our Customer Service team. Visit hotel website. The average price is 180 usd for the next dates. All of us sincerely hope this distraction in your stay will not deter you from staying with us again as we shall definitely seek improvements in the areas we lack. Please allow us to assure you our management is very concerned as it is always our sincere hope our guests enjoy their stays with us and that our team extends friendly and helpful service always. Is Riverside Hotel Robertson Quay located near the city centre? Book now 1 Unity Street, Singapore 237983 frontoffice.rhrq@the-ascott.com +65 6593 8888 Overview Rooms Amenities Location Offers Gallery Hotel Robertson Quay Hotel Singapore Riverside Hotel is the perfect Robertson Quay hotel in Singapore to come back to after a day out and about. Contributions should be appropriate for a global audience. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Huoneessa kosteaa ja paha haju. Very reasonably priced compared to other nearby hotels. Hyatt Place Pittsburgh Airport / Robinson Mall. Itinalagang smoking area, Naka-air condition, Non-smoking sa lahat, Elevator, Facilities para sa mga disabled guest, Non-smoking na mga kuwarto. Nice pool and rooms were good. This service may contain translations powered by Google. Renovation work will only be conducted during working hours on weekdays. Kind regards, Cynthia Lim, Social Media Manager, The hotel is under renovationno dining, lobby, or sitting area, and minimal and late in the day room service. If I could I would change/relocate to another hotel. The pool was great. Please enter the dates of your stay and check the conditions of your required room. Call us today 0034 928 92 34 17. The normal price was much more expensive and would not have been worth it in my opinion. Dont ever book this hotel. I was happy with our stay. We offer innovative services and individualistic strategies that empower hotels, resorts, restaurants and hospitality . We are truly sorry to learn you and your husband you did not fully enjoy your 2 nights stay with us and we sincerely apologise for the disappointment and discomfort caused to you and your husband by the refurbishment works being carried out at our hotel. We are appreciative of your feedback as it allows us to know how our guests feel when they stay with us and seek improvements in the areas we lack. 2. Each review score is between 1-10. We had a free upgrade to a superior room. Our newly refurbished hotel with our enhanced services and facilities will be rebranded to The Robertson House by The Crest Collection. Nice view from the 8th floor. We are at your service, and we wish you well. We are at your service, and we wish both of you well. Please note that the restaurant at the hotel will be open till 16:00 daily. If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. We are delighted your partner and you had an enjoyable and comfortable 8 nights stay. Book now - online with your phone. Best price guaranteed Book now 1 Unity Street, Singapore 237983 frontoffice.rhrq@the-ascott.com +65 6593 8888 Overview Rooms Amenities Location Offers Gallery Hotel Riverside Hotels Singapore Riverside Hotel Robertson Quay is one of the riverside hotels in Singapore that is straddled between Robertson Quay and Clarke Quay. Singapore hotels can be very expensive if you want something half decent. Which popular attractions are close to Riverside Hotel Robertson Quay? Please enter the dates of your stay and check what conditions apply to your preferred room. Bilang tugon sa Coronavirus (COVID-19), kasalukuyang ipinapatupad sa accommodation na ito ang karagdagang patakaran sa kaligtasan at kalinisan. Our team checks each review posted on the site disputed by our community as not meeting our. There is a restaurant on site, which we didnt try; instead we used the supermarket in the mall just across the road. This suite has air conditioning, flat-screen TV and tea/coffee maker. Really helpful staff Lovely staff at the front desk and conceirge is a very helpful chap, all working in difficult circumstances and poor product. Slow at times topping up items during buffet breakfast - waiting for butter, fruit. The name on the credit card used for the booking should correspond to the guest staying at the property. Free private parking is available. We humbly admit our team mistakenly overlooked sending you the advisory on the messaging platform to advise you about the works. Contributions should be travel related. City view Thank you for taking time to review your recent stay at our centrally located hotel and for letting us know you had a pleasant stay with us despite the ongoing refurbishment works carried out at our hotel. Tea/Coffee maker We were built by operators with a strong entrepreneurial spirit and a results-driven mindset. Fort Canning and Clarke Quay MRT stations are located in its vicinity, providing easy connectivity to the neighbouring Central Business District and other parts of the island. Free private parking is possible on site (reservation is not needed). No food service was available at all. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. I felt that the quality of the staff was still excellent and it helped make up for the disruptions from the renovation. See more questions & answers about this hotel from the Tripadvisor community. River View Hotel Facilities. Sitemap Call us today 0034 928 92 34 17. Aircon was still very cold even after adjusting. View all View all photos (42) Traveller (25) Frsta rummet vi fick luktade unket. No bidet and cable tv is not in HD. The modern rooms at Riverside Hotel Robertson Quay have floor-to-ceiling windows that feature views of the city or river. Riverside Hotel Robertson Quay managed by The Ascott Limited accepts these cards and reserves the right to temporarily hold an amount prior to arrival. WiFi is available in all areas and is free of charge. If you find a lower rate for this establishment on another website, hurry up and contact our customer service team, through our contact from, in the page's 'Contact' tab. Noisy aircon and not so comfy bed. We are truly sorry for this lapse in our service, and we would like to assure you our management has counselled our team members concerned and we are reviewing our current processes for improvements so we can avert such inopportune incidents from recurring. Would look at staying here again. Innovative Hotel Management Company With a Bold Spirit. This property may host on-site functions and some rooms may be affected by noise. Explore the history of this port city by strolling down the river and taking in the different landmarks. A daily breakfast is served at Lobby Lounge. The payable total price may be subject to a slight change due to the GST rate increase in 2023 and 2024. We are truly sorry for the disappointment caused to you by the temporary closure of the restaurant at our property and unavailability of breakfast service during your stay due to the impending commencement of refurbishment works being carried out at our hotel. All rights reserved. We sincerely hope you will stay with us then because we are confident our guests will enjoy staying in our elegant rooms and indulging in the gastronomical offerings we will introduce. Value for money is just great in a relatively expensive town.. Not really a complaint, but food and drink options around the hotel tend to be a bit expensive/overpriced, but I guess that's not a privilege of this property. Privacy Policy| It has been our pleasure to have been of service to you. No, this hotel doesn't have a casino, but Marina Bay Sands Casino (4-min drive) and Resort World Sentosa Casino (10-min drive) are both nearby. When making your reservation you'll receive discounts and free services. Mangyaring ilagay ang mga petsa ng iyong paglagi at tingnan ang mga kondisyon ng iyong piniling kuwarto. We guarantee lowest price for the upcoming dates. Ask for high floor and view facing Marina Bay Sands. Call or write to us so that we can personally attend to your request. Book from $166 on the Carlton City Hotel Singapore (SG Clean) website at Singapore, Singapore. You're eligible for a Genius discount at Riverside Hotel Robertson Quay managed by The Ascott Limited - SG Clean! Thank you for giving us the pleasure and privilege of hosting you and your husband at our strategically located hotel. As such be careful before you decide to make a reservation with this property during this period. This double room features a electric kettle, flat-screen TV and air conditioning.
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